Dear Residents,

The CoJ Revenue Department has reported a serious failure in its customer statement delivery system relating to the April accounts. This failure has resulted in approximately 412 000 accounts not being issued monthly statements with a further 97 000 accounts statements being issued incorrectly.

The Joburg ever e-services is also off line. Request is made that should you not receive your statement to please pay by the normal due date. You may go to the Regional Walk-in Centre and get a statement or pay your average amount. Should you choose the latter is suggest you pay in a little more to avoid any short payments.

CoJ is working towards resolving this issue.

*Meter Readings*

On another matter, there is a new system which has been launched. It is still new and I haven't had much information about it yet but it to is worth a try. By registering on you are able to submit your meter readings. Info graphic to follow.